Support Center

We're here to help you succeed on AgroWorld

Live Chat Support

Chat with our team

Mon-Fri 9AM-6PM

WhatsApp Support

Message us anytime

Available 24/7

Email Support

support@agroworld.space

24-48 hours

Submit a Ticket

Track your issue

2-4 hours response

Popular Help Topics

🚀

Getting Started

12 articles

🌾

Farming Tips

24 articles

🛒

Buying Guide

18 articles

💳

Payments & Billing

15 articles

📦

Shipping & Delivery

14 articles

👤

Account Management

10 articles

Frequently Asked Questions

How do I verify my account?

Upload your valid ID and farm/business photo. Verification usually takes 24-48 hours.

What payment methods are accepted?

We accept bank transfers, mobile money (MTN, Airtel, Glo), and card payments.

How long does delivery take?

Delivery time depends on location. Lagos: 1-2 days, Other cities: 2-5 days.

What if I receive a defective product?

Report within 24 hours with photos. We'll arrange a replacement or full refund.

Can I cancel my order?

Yes, if not yet shipped. Cancellation requests must be made within 2 hours of purchase.

Community Forum

Connect with other farmers and buyers. Share tips, ask questions, and learn from the community.

Partner Support Portal

Dedicated support for logistics, finance, and technology partners with special resources.

Report Fraud or Abuse

If you encounter suspicious activity or fraud, please report it immediately to our team.